At Gaga Flies, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- IP address and browser data
- Order history and purchase details
We only collect information necessary to provide our services and improve your experience.
2. How We Use Your Information
Your data is used for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your order or inquiry
- To provide customer support
- To improve our website, products, and services
- To comply with legal obligations
We do not sell, rent, or trade your personal data to third parties.
3. Payments
All payments are processed through secure third-party payment providers. We do not store your full payment details on our servers. Payment providers handle your data in accordance with their own privacy policies and security standards.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Remember your cart contents
- Understand how you use the site
- Improve website performance
By using our website, you consent to the use of cookies. You can disable cookies through your browser settings at any time.
5. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill your order
- Meet legal, tax, and accounting requirements
After that, your data is securely deleted or anonymized.
6. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. While no system is completely secure, we take all reasonable steps to safeguard your information.
7. Third-Party Services
We may use trusted third-party services (such as shipping providers, analytics tools, and payment processors) to operate our business. These services only receive the data necessary to perform their functions and are obligated to protect your information.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to or restrict certain processing
- Request data portability
To exercise your rights, contact us using the details below.
9. Contact Information
If you have any questions about this Privacy Policy or your data, you can contact us:
Email: [email protected]
Phone: +381 60 6356766
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page.
By using this website, you agree to the terms of this Privacy Policy.